Just as a short voice note on social media has triggered panic withdrawal from customers of MTN Mobile Money (MoMo), the sales manager for MTN in the Eastern region, Volta and Oti regions, Steve Asare, has asked its cherished customers to treat the purported audio as hoax, completely false and should be treated and handled with all the contempt it deserves.
According to the sales manager, MTN MoMo is not collapsing and urged its customers to desist from the panic withdrawals.
He made these revelations on the susubiribi morning show on Radio 1FM 100.7MHZ on Tuesday 10th September 2019 when the host Nana Kwabena Addo, asked him whether MoMo is collapsing?
“We have been in operations for 10 years and in view of that MTN:
MTN has no intention to shut down its services and as a matter of fact is incapable of such per our regulatory and contractual agreements.
MTN MoMo is not a centralised service being operated at the MTN Group level”, he said.
He further stated that all MTN systems are in Ghana and regulated by the laws of Ghana.
“Customers’ funds are safely lodged with our 18 partner banks in the country and has operated in Ghana for the past 10 years and the track record of its growth and commitment to the Ghanaian market is evident”, he added.
When the host Nana Kwabena Addo asked of his final words to MoMo customers, Steve Asare reiterated that;
“customers should remain calm and be rest assured that MTN MoMo is live and active.
Customers funds are safe with our partner banks who are all in good standing with Bank Of Ghana and that no one should rush to withdraw money if they have no immediate use for them.
They should totally ignore the rumours and keep transacting on MTN MoMo
MTN MoMo is here to stay and it’s not shutting down anytime soon.
MTN MOMO provides employment for over 120, 000 people who serve as our merchants and agents
MTN Mobile Money Service is the first Mobile Money service to have been launched in Ghana and the first to have received international accreditation, known as ISO/IEC 27001:2013 certification”.
It is important to note that MTN Ghana is partly owned by thousands of Ghanaians who bought shares in the company last year and it is the responsibility to the shareholders to grow the company and make it profitable for them.
Watch the video Below to confirm it:
By: Radio1News|Ghana|Obido Nana Gyasi